Privacy Policy
Last updated: December 6, 2025
1. Introduction
Welcome to Congratz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital greeting card service.
By using Congratz, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address, name, and password.
- Card Content: We collect the content you create, including messages, images, photos, GIFs, and other materials you upload to create digital cards. We also collect card format and size preferences.
- Payment Information: We collect payment information through our payment processor (Stripe). We do not store your full credit card details on our servers.
- Recipient Information: We collect recipient names and email addresses when you send cards.
- Checkout Information: When you make a purchase, we collect your email address from the payment processor for transaction records and receipts. This information is stored securely and is not publicly accessible, sold, or shared with third parties.
- Guest Session Data: If you use our service without creating an account, we collect session information to maintain your card creation process and link your purchases.
- Communication: We collect information when you contact us for support or other inquiries.
2.2 Automatically Collected Information
- Usage Data: We collect information about how you interact with our service, including pages visited, features used, and time spent on the platform.
- Device Information: We collect device information such as IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our service
- To process your payments and transactions
- To create and deliver your digital cards
- To send you service-related communications
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues
- To comply with legal obligations
- To protect our rights and prevent fraud
- To analyze usage patterns and improve user experience
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, analytics, and GIF search services. When you search for GIFs, your search queries may be sent to third-party GIF service providers, but no personal information is shared except the search terms themselves.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use industry-standard encryption for data transmission and storage, and we regularly review and update our security practices.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request access to your personal information.
- Correction: You can update or correct your account information through your profile settings.
- Deletion: You can delete your account and all associated data at any time through your profile settings. This will permanently delete your account, cards, purchase history, and all other associated data. You can also contact us to request account deletion.
- Data Portability: You can request a copy of your data in a portable format.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions.
To exercise these rights, please contact us at the information provided below.
7. Guest Checkout
You can use our Service to create cards without creating an account. When you use guest checkout:
- We collect session information to maintain your card creation process
- We collect your email address during checkout for transaction records and receipts
- Checkout emails are stored securely in non-public databases and are protected by security measures
- These emails are not publicly accessible, not sold, and not shared with third parties
- Email addresses are used only for transaction records and app purposes
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Digital cards expire after 30 days unless you purchase the "Keep Forever" add-on. We may retain certain information for longer periods as required by law or for legitimate business purposes.
9. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: